Digital Consultancy Services
Make better digital decisions with experienced advice
Not every digital problem needs a new website or another plugin. Sometimes, the biggest challenge is simply knowing what to do next.
At Designweb, we’ve been helping businesses make better use of the web since 1998. Between us, we have more than 43 years’ combined experience in the web industry, designing, developing and delivering websites and digital solutions.
We’ve seen websites, technology and digital marketing change dramatically. We’ve worked with organisations of all sizes, tackled complex technical challenges and learned what works – and what doesn’t.
Choosing a web agency, investing in a new website or deciding which technology to use can be difficult.
Sometimes you just need an experienced second opinion
You might be asking:
- Do we actually need a new website?
- Is our current website performing as well as it should?
- Is this website proposal giving us what we actually need?
- Should we use an existing WordPress plugin or have something custom built?
- Why isn’t our website generating more enquiries?
- Is our SEO strategy working?
- How can we use AI to improve our business?
- What should we be doing about AI search and GEO?
- Are we spending money in the right places?
That’s where an experienced, independent perspective can be invaluable.
Website Strategy
We’ll help you understand what your website needs to achieve and how it can better support your business.
We can review your existing website, customer journeys, content, calls to action, navigation and overall user experience, helping you identify the improvements that will make the biggest difference.
Website & UX Reviews
Already have a website but aren’t sure whether it’s doing its job?
We’ll take an objective look at your website and identify opportunities to improve usability, performance, accessibility, SEO and conversion.
Website & Technology Audits
Thinking about investing in your website or digital infrastructure?
Before you commit, we’ll review what you have, what you’re proposing and what you actually need.
We’ll identify potential problems, unnecessary costs and opportunities to improve your plans.
AI & Digital Transformation
AI presents huge opportunities for businesses, but knowing where to start can be difficult.
We’ll help you identify practical opportunities to use AI to save time, improve processes, automate repetitive tasks and deliver a better experience for your customers.
We focus on the business problem first – not the technology.
Digital Project Advice
Working with another agency or developer?
We can act as your digital advisor, helping you review proposals, specifications, designs and technical decisions.
You don’t have to change suppliers. Sometimes you simply need someone on your side who understands the technology and can explain what you’re being told.
WordPress Consultancy
Need advice on WordPress?
We can help with everything from choosing the right plugins and hosting to planning complex functionality, integrations and bespoke development.
We’ll help you understand what’s possible, what’s sensible and where you might be better off taking a different approach.
SEO & GEO
Search is changing.
We’ll help you understand how your website can perform better in traditional search engines while also improving its visibility within AI-powered search and answer engines.
From technical SEO and content strategy to structured data and GEO, we’ll help you understand what matters and what doesn’t.
Helping you make the right decisions
Independent advice. Practical recommendations. No jargon.
We’re not interested in recommending technology simply because it’s new or fashionable.
Our approach is straightforward:
1. Understand the business.
2. Understand the problem.
3. Look at the options.
4. Recommend the most appropriate solution.
Sometimes that solution will involve Designweb. Sometimes it won’t.
That’s the point of independent consultancy.
Our goal is to make sure you make the right decision for your business.
Consultancy options
Every business has different digital needs, which is why we offer three flexible consultancy options. Whether you need focused guidance on a specific challenge, ongoing strategic support or a more comprehensive review of your digital presence, we’ll help you choose the right level of expertise for your goals, budget and stage of growth.
Consultancy Session
A focused consultancy session of up to two hours.
Ideal when you have a specific problem or decision you need help with.
Perfect for: solving a specific problem, getting a second opinion or deciding what to do next.
Highlights
- Up to two hours with Paul and/or John
- Review of relevant information before the session
- Practical recommendations
- Follow-up summary and action points
Consultancy Day
A full day of consultancy, research and strategic advice.
We’ll spend time understanding your requirements, reviewing the relevant information and developing practical recommendations.
Perfect for: larger website reviews, digital strategy, technical investigations and project planning.
Highlights
- Up to one consultancy day
- Research and analysis
- Meetings/workshops where appropriate
- Recommendations
- Prioritised action plan
Digital Advisor
Ongoing access to experienced digital advice without employing a full-time digital specialist.
We’ll become an extension of your team, helping you make better digital decisions throughout the year.
Depending on your requirements, this can include:
Perfect for: businesses that want experienced digital expertise available when they need it.
Highlights
- Monthly strategy meetings
- Website and digital advice
- Reviewing agency proposals
- Technical guidance
- SEO and GEO advice
- AI opportunities
- Project oversight
- Prioritisation and planning
- Ongoing email and telephone advice
Arrange a conversation with Designweb
40+ years of experience. Available when you need it.
You don’t have to work with us on a website project to benefit from our experience.
If you’re facing a digital challenge, planning an investment or simply want to know whether you’re making the right decision, let’s talk.
No obligation. No sales pitch. Just an honest conversation about what you’re trying to achieve and how we can help.
Frequently Asked Questions
What is digital consultancy?
Digital consultancy is experienced, practical advice to help you make better decisions about your website, digital marketing and technology. We can help you understand your options, identify problems, plan projects and prioritise where you should invest your time and money.
Do I need to be a Designweb customer to use your consultancy service?
No. Our consultancy service is available to businesses and organisations whether or not we have designed or developed their website. You may already have a website, work with another agency or simply be considering your options.
Can you advise us if another company manages our website?
Absolutely. We can provide an independent second opinion on your website, technology, SEO, hosting or digital strategy without replacing your existing supplier. We can also help you understand proposals and recommendations from other agencies or developers.
Can you review a website before we decide whether to invest in a new one?
es. In many cases, a new website isn’t necessarily the answer. We can review your existing website and identify what is working, what isn’t and what could be improved. We can then help you decide whether you need a complete redesign, improvements to your existing website or simply a clearer digital strategy.
Can you review a website proposal or quotation from another agency?
Yes. We can review website proposals, specifications and quotations and help you understand whether the proposed solution is appropriate for your business. We’ll look at what is included, what may be missing and whether there are alternative approaches worth considering.
Can you help us decide which WordPress plugins or technology we should use?
Yes. We can help you evaluate different options and decide whether an existing plugin, third-party service or bespoke development is the most appropriate solution. Our aim is to find the right solution for your requirements rather than recommend technology simply because it is available.
Can you help with SEO and AI search?
Yes. We can review your existing SEO approach and advise on technical SEO, content, structured data, search visibility and how your website can improve its visibility in AI-powered search and answer engines. We can also help you understand where GEO fits into your wider digital strategy.
Can you help us understand how AI could benefit our business?
Yes. Rather than recommending AI for the sake of it, we’ll look at your business processes and identify practical opportunities where AI could save time, automate repetitive tasks, improve customer service or make your business more efficient.
What happens during a consultancy session?
We’ll start by understanding your business, your objectives and the particular challenge you’re facing. We’ll then review the relevant information, discuss your options and provide practical recommendations. Following the session, we’ll provide a summary of the key points and recommended next steps.
Do you provide a written report?
This depends on the type of consultancy you choose. Our Consultancy Session includes a follow-up summary and action points. For larger consultancy projects, we can provide a more detailed report, audit or strategic action plan.
Can you help manage a digital project?
Yes. We can provide advice and support throughout a digital project, including reviewing specifications, designs and technical proposals, attending meetings and helping you assess whether the project is meeting your objectives.
How much does digital consultancy cost?
Our Consultancy Sessions are £295 + VAT for up to two hours, while a Consultancy Day is £650 + VAT. For businesses looking for ongoing advice, our Digital Advisor service starts from £950 + VAT per month. We can also provide tailored consultancy for larger or more complex requirements.
Can we book a one-off consultation?
Yes. You don’t need to commit to an ongoing consultancy arrangement. A one-off Consultancy Session can be a good starting point if you have a specific problem, decision or project you would like to discuss.
Is there any obligation to use Designweb after the consultation?
No. Our consultancy service is designed to give you useful, independent advice. There is no obligation to commission Designweb for any subsequent work.
